Timepark BD – Policies

Welcome to Timepark BD, your trusted destination for authentic wristwatches in Bangladesh. We are committed to providing transparent services, secure transactions, and customer satisfaction. Please review our policies carefully.


1. Order & Payment Policy

How to Place an Order

You can order your favorite wristwatch through:
Website – Add your desired product to the cart, proceed to checkout, and fill in your details.
Facebook – Contact us via our official Facebook page and place your order by providing your Name, Address, and Phone Number.
Hotline & WhatsApp – Order directly via 01534126081 | 01595004888.
In-Store Purchase – Visit our physical store at:
📍 Dhanmondi Shimanto Square Shopping Mall (Rifles Square), Level 03, Shop No. 327/B – TIME PARK BD

Payment Methods

Inside Dhaka: Cash on Delivery (COD).
Outside Dhaka: Prepayment of delivery charge via Bkash, Nagad, or Rocket (rest payable upon delivery).


2. Return & Exchange Policy

Return Eligibility

🔹 Customers can inspect their product at the time of delivery.
🔹 If unsatisfied, return the product immediately by paying only the delivery charge.
🔹 Returns are not accepted after full payment or product acceptance.


3. Warranty Policy

Product Warranty Coverage

All watches come with a 1 to 2-year service warranty.
✔ The warranty covers manufacturer defects but excludes:
❌ Physical damage, misuse, unauthorized repairs.
❌ Strap, bracelet, finish, crystal, crown, or battery replacement.
✔ Warranty becomes void if tampered with or repaired by unauthorized sources.


4. Privacy Policy

Your Privacy Matters

At Timepark BD, we respect and protect your privacy. We collect personal details (Name, Address, Phone Number) only to process your orders.

How We Use Your Data

🔹 For Order Processing – To deliver your products and contact you if necessary.
🔹 For Service Improvement – To enhance user experience and provide better customer support.

Data Protection & Security

✔ Our website uses HTTPS encryption, ensuring that your data is secure from unauthorized access.
✔ We never sell, share, or rent your personal information to third parties.

Legal Disclosure

We may disclose your information only:
✅ To comply with legal obligations or government requests.
✅ To prevent fraud, identity theft, or unauthorized transactions.


5. Cookies & Tracking Policy

What Are Cookies?

Cookies are small text files stored on your browser that help us:
✔ Improve website functionality & personalization.
✔ Analyze traffic and optimize user experience.

You may choose to disable cookies in your browser settings, but some features may not work properly.


6. External Links Disclaimer

Timepark BD may contain links to third-party websites. We are not responsible for their content, policies, or data practices. Always review their terms before sharing personal details.


7. Policy Updates

We reserve the right to update, modify, or change any policy at any time. Changes will be reflected on this page.


📍 Visit Our Showroom:
Dhanmondi Shimanto Square Shopping Mall (Rifles Square), Level 03, Shop No. 327/B – TIME PARK BD

📞 For any inquiries, reach us at:
📱 WhatsApp / Hotline: 01534126081 | 01595004888
🌍 Website: www.timeparkbd.com

🚀 Timepark BD – Where Authenticity Meets Luxury!